Shipping policy

Shipping Policy

Last updated: July 21, 2026

Delivery Areas

We currently deliver across all governorates in Egypt.

Delivery Time

Orders are typically delivered within 2–4 business days. Delivery times are estimates and may shift slightly due to courier load, public holidays, or high-demand periods. We'll keep you updated if anything changes.

Shipping Fees

Shipping fees are calculated and displayed clearly at checkout before you confirm your order.

Order Tracking

Once your order ships, you'll receive a tracking link so you can follow your shipment in real time.

Order Processing

Orders are typically processed and handed to our delivery partner within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Cash on Delivery

If you're paying by Cash on Delivery, please have the exact amount ready for our delivery agent to help ensure a smooth delivery experience.

Delivery Issues

If your order hasn't arrived within the expected delivery timeframe, please contact us at tovee.cosmetics@gmail.com or via WhatsApp at 01023658931 with your order number, and we'll follow up with our delivery partner as quickly as possible.

Contact Us

Email: tovee.cosmetics@gmail.com
Phone / WhatsApp: 01023658931