Privacy policy

Privacy Policy

Last updated: July 21, 2026

At TOVEE, we take your trust as seriously as we take our formulas. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Information We Collect

  • Contact details you provide when placing an order or subscribing to our newsletter, including your name, email address, phone number, and shipping address.
  • Order information, including purchased products, order value, and order history.
  • Payment information, which is securely processed by Paymob. We never store your full payment card details on our servers.
  • Technical information such as your IP address, browser type, and device information, collected automatically when you visit our website.
  • Marketing and analytics information about how you interact with our website and advertisements through Meta Pixel, TikTok Pixel, and Google Analytics (GA4).

How We Use Your Information

  • To process and deliver your orders.
  • To send order confirmations, shipping updates, and service-related notifications.
  • To respond to your questions and customer support requests.
  • To send promotional emails or marketing communications only if you have chosen to receive them.
  • To analyze customer behavior and improve our products, services, and website experience.

Sharing Your Information

We only share your information when necessary with:

  • Our delivery partners to deliver your orders.
  • Paymob, our secure payment processor, to process payments.
  • Analytics and advertising platforms such as Meta, TikTok, and Google, using aggregated or anonymized data whenever possible.

We never sell your personal information to third parties.

Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your personal data at any time by contacting us at tovee.cosmetics@gmail.com.

Cookies

We use cookies to keep your shopping cart functioning properly, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, although some features of our website may not function correctly.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: tovee.cosmetics@gmail.com
Phone / WhatsApp: 01023658931